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ISO definition: ISO International Organization for Standardization 's short spellings, ie, a quality management standard created by the international standardization organization. Of the organization's products or services related to ISO 9001 is an internationally recognized management system is a management approach in the management and administration in accordance with the laid down as a result of the continuity of product and service quality and thus provides assurance of the organization.
ISO 9001 is a standard that defines an effective quality management system. Organization achieves ISO 9001 certification requirements of this standard can. Document the organization's products and services are produced in accordance with an internationally recognized standard shows. Standard center located in Geneva, Switzerland, and more than 90 member countries of the International Organization for Standardization (International Organization of Standardization-IOS) has been developed by. Certification, accreditation boards of companies of member states are given the authority to authorization. Noncomplying accreditation is given the authority to Turkey.
Developed different standards for similar technologies in different countries or regions, from time to time "technical barriers to trade" used. Here is ISO 's most important function of the current ISO 9000 quality management standards and other internationally accepted standards, such as product standards, preparing to eliminate technical barriers to trade this type.
What is ISO 2008? : Organizations in order to increase customer satisfaction on the establishment and development of the quality management system and the ISO had published a set of standards that guide.
What is ISO 9001? : Quality Management Systems certification audit during the installation of the application and that are subject to the conditions defined standard. Given the name of the document.
What is ISO 9001:2008? : The ISO 9001 standard is reviewed every 5 years by the ISO in accordance with the necessary revisions and re-published in the practitioners' views and needs. 2008 figure, this revision made in 2009, published the date of version (ISO 9001:2008 version).


WHY ISO 9001:

  • The development of the concept of quality in the organization,
  • Profit, productivity and increase market share,
  • An effective management,
  • Cost reduction,
  • Satisfaction of the employees,
  • Improvement in communication within the organization,
  • Wide monitoring and control of all activities,
  • Reduction in returns,
  • Reduction in customer complaints, which help to improve satisfaction,
  • A management system model can be applied to national and international level is

External benefits:

  • ISO 9001’in Faydalarıthe strengthening of the image of the organization,
  • customer satisfaction,
  • customer growth,
  • increase competitiveness,
  • provides a better supplier relationships.





Internal benefits:

  • management efficiency,
  • positive cultural change,
  • the formation of quality awareness,
  • better documentation,
  • to be systematic,
  • standardization and consistency,
  • increase efficiency and productivity,
  • allows you to reduce costs,

ISO 9001:2008 Benefits:

  • Ensuring quality of its employees aware of the increase in
  • Increase in the market to ensure the business's reputation (prestige)
  • Provision of marketing activities differ from competitors
  • Acquisition of an internationally recognized quality certification entity to benefit from the advantages brought by trade (with the document proving the quality for export)
  • Ensuring customer satisfaction and increase customer loyalty
  • Error rates, fire, reduction in re-enterprises
  • Input, production and final inspections are carried out in an effective
  • The selection of suppliers, evaluation and follow-up ease of
  • Business in the distribution of powers and responsibilities for identifying and providing the convenience of
  • Documentation to ensure the standardization of business activities (infrastructure), the creation
  • The creation of infrastructure for the past records will be kept in an orderly manner
  • Data and statistical analysis of measurements made ​​in accordance with the situation and the results of this analysis can be used for future decisions
  • Be an important step towards the institutionalization